The CGO is the executive responsible for defining where and how the organization grows in alignment with the current strategic plan. As a strategic partner to the CEO and executive leadership team, this leader shapes commercial strategy, builds enduring market relationships, and develops the organizational capabilities that fuel sustainable long-term success.

• Demonstrate a genuine passion for the organization’s mission and values, serving as an authentic ambassador who inspires confidence with clients, cultivates meaningful partnerships, and demonstrates a genuine passion for wholesome food, exceptional service, and creating a positive impact in the communities served.
• Architect and execute the enterprise growth strategy, aligning commercial initiatives with the organization’s mission, competitive positioning, and long-term strategic priorities to deliver sustainable, profitable growth.
• Lead the organization’s commercial strategy, integrating business development, strategic partnerships, sales, and marketing into a unified go-to-market approach that strengthens market presence, expands market share, and creates lasting competitive advantage.
• Develop and lead a disciplined commercial operating system and predictable growth engine by establishing rigorous, scalable sales processes per market vertical, robust pipeline management, performance metrics, accurate forecasting, CRM governance, executive dashboards, and operating rhythms that drive data-informed decision-making, providing visibility while increasing accountability, alignment, and continuous improvement.
• Provide leadership for the marketing team, shaping its vision, capabilities, and performance while integrating brand strategy, demand generation, and communications with the organization’s overall commercial strategy.
• Strengthen the organization’s competitive position by refining and communicating a compelling value proposition that clearly differentiates the organization’s service model in highly competitive markets.
• Lead complex enterprise sales initiatives, providing executive oversight for strategic pursuits, consultative solution development, sophisticated RFP responses, executive presentations, contract negotiations, pricing, and proforma strategies, and deal structures that create long-term value for both clients and the organization.
• Cultivate executive-level relationships with prospective clients, strategic partners, and industry leaders, serving as the organization’s primary ambassador for growth while building trusted, long-term partnerships founded on shared values and mutual success.
• Champion a consultative, relationship-driven growth culture, fostering strategic partnerships that extend beyond transactional selling to create enduring client loyalty, recurring revenue, and long-term organizational value.
• Serve as a strategic advisor to the executive leadership team, translating market intelligence, competitive insights, customer needs, and emerging industry trends into actionable growth strategies, market expansion opportunities, and long-range business plans.
• Partner across the enterprise with Operations, Culinary, Finance, and Human Resources to ensure commercial commitments are operationally executable, financially sound, mission aligned and consistently deliver exceptional client experiences.
• Create a unified go-to-market strategy that drives consistent revenue growth and brand differentiation, ensuring seamless cross-functional execution and enabling the business to operate powerfully.
• Develop a world-class commercial organization by recruiting, mentoring, and inspiring high-performing leaders while strengthening consultative selling capabilities, executive presence, succession planning, and leadership development throughout the growth organization.
• Model the organization’s values through authentic leadership, cultivating a high-performance culture rooted in integrity, humility, curiosity, accountability, collaboration, innovation, and an unwavering commitment to excellence.