RHH202603

Managing Director

Professional Services

THE COMPANY

Our confidential client is a privately held business providing consultative human resources and workforce-related services within an exclusive multi-state territory. The company operates as part of a larger global organization that is consistently ranked among the top three providers worldwide in the core services it delivers. This affiliation provides unmatched scale, credibility, and resources, while the business itself maintains a strong entrepreneurial, relationship-driven culture at the regional level.

THE OPPORTUNITY

The Managing Director will serve as the senior leader of the business, responsible for day-to-day leadership, client ownership, and the execution of strategy for sustainable growth and profitability. This is a hands-on, player-coach role requiring strong business acumen, cultural leadership, and a visible external presence.

The Managing Director will lead and inspire a cross-functional, largely remote team while personally managing some of the firm’s largest and most strategic clients, including Fortune 500 organizations. This individual will also serve as the face of the organization—representing the brand in the business community through client engagements, speaking opportunities, panels, interviews, and thought leadership.

This role is ideal for a leader who is deeply passionate about leading a people-centric solutions business—someone who believes that strong business performance and human impact are not competing priorities, but mutually reinforcing outcomes. The Managing Director must be energized by work that supports individuals, leaders, and organizations through moments of change, and who views people, culture, and trust as core drivers of long-term value.

This position reports to the Owner with five (5) direct reports.

JOB DEFINITION

The ideal candidate is growth-minded, technologically capable, and well experienced in strategic planning, executive-level client leadership, service delivery, operational excellence, and team development. The Managing Director must build and sustain strong internal and external relationships that deepen existing client partnerships and attract new ones.

This individual is expected to balance strategic leadership with hands-on client and team engagement, operating effectively in a hybrid and relationship-driven environment.

SKILLS

The Managing Director is a strategic partner to the Owner and is responsible for leading the core business while maintaining a people-first culture.

Key responsibilities include:

  • Serve as executive owner of several of the firm’s largest and most strategic client relationships, including Fortune 500 clients.
  • Act as a trusted advisor to senior executives, including CHROs and business leaders.
  • Set and execute short- and long-term strategies for revenue growth, profitability, and long-term sustainability.
  • Lead, mentor, and develop high-performing professional teams.
  • Oversee day-to-day operations, ensuring consistent, high-quality service delivery.
  • Apply strong financial and commercial judgment across pricing, margins, and resource utilization.
  • Champion the thoughtful use of technology, data, and innovation to enhance outcomes and scalability.
  • Build trust with clients, inspire teams, and strengthen the firm’s market presence.
  • Maintain an effective cadence of communication and meetings across the organization.

 

Leadership, Strategy & Presence:

  • Serve as a cultural pillar, modeling values, integrity, accountability, and a growth mindset.
  • Promote the firm’s brand and reputation through speaking engagements, panels, interviews, client forums, and industry events.
  • Actively represent the organization within the business, HR, and civic community.
  • Develop a deep understanding of the business, competitors, and clients to drive competitive advantage
  • Lead strategic planning related to capital, technology, process, and talent investments.
  • Create, communicate, and deploy effective growth strategies, organizational development initiatives, and standard operating procedures.
  • Identify and track key financial and operational metrics to enable continuous improvement.
  • Provide leadership in the development and execution of overall service and growth strategies.
  • Lead hiring, onboarding, performance management, coaching, and development of staff.
  • Recommend compensation changes and support talent development decisions.
  • Ensure consistent application of organizational policies and standards.
  • Allocate resources effectively to meet client and business needs.

BACKGROUND EXPERIENCE

  • 10+ years of leadership in professional services, human capital, HR consulting, HR leadership, or related fields.
  • Demonstrated passion for leading a people-centric, mission-driven professional services business, with a strong appreciation for the human impact of workforce solutions.
  • Demonstrated success leading teams and managing executive-level client relationships.
  • Experience working with large, complex organizations, including Fortune 500 clients.
  • Strong business, financial, and strategic acumen.
  • Proven ability to build and leverage a regional business network.
  • Passion for coaching and mentoring in a player-coach environment.
  • Growth-oriented, positive, and resilient leadership style.
  • High integrity and candor—demonstrates sound judgment, delivers honest feedback with respect, and builds trust through transparency and consistency.
  • Tech-savvy, innovative, and focused on continuous improvement.
  • Self-motivated and comfortable operating autonomously while keeping the Owner well-informed.
  • Minimal travel required.

 

Education:

  • Bachelor’s degree in business administration, operations, or a related field required.
  • Advanced degree preferred.
If you have these qualifications and are looking for a challenging career, please submit your Resume using the button below.
Todd Hohauser
CEO & Lead Consultant
Nicole Regula
VP, Executive Recruitment Operations
SUBMIT RESUME