Vice President of Operations

RHH202512

Industrial Wholesale Distribution

THE COMPANY

Our client is a leading national distributor and supplier of electrical wire and cable products headquartered in Southeast Michigan. The company serves a diverse range of industries, including public utilities, electrical contractors, renewable energy sectors, commercial/industrial HVAC providers, traffic signal and airport lighting contractors, original equipment manufacturers (OEMs), and the security sector. As a family-owned business, they value relationships and work-life balance, treating employees as individuals, not just numbers. The company is recognized for its inclusive, collaborative, and supportive work environment, with many employees enjoying long tenure (an average of 18+ years).

THE OPPORTUNITY

Inspired by growth and the need for added leadership, the Vice President of Operations is a newly created role responsible for ensuring operational excellence, driving efficiency, and supporting the company’s mission to deliver superior wire and cable distribution services to a broad range of industries. This role is critical in maintaining the company’s reputation for reliability, customer service, and industry expertise. This executive role offers the chance to shape the company’s operational strategy, drive improvements, and lead a team in a respected, industry-leading organization.

This position reports to the Corporate Vice President and has nine direct reports.

JOB DEFINITION

The Vice President of Operations will be responsible for leading and overseeing all operational aspects of the company to ensure efficient, reliable, and high-quality service delivery across its distribution centers and business lines, directly impacting how the company delivers solutions and value to customers. They will oversee warehouse and distribution operations, purchasing, office management, human resources, and information technology, with a focus on optimizing efficiency, accuracy, and safety. The ideal candidate will be a “blue-collar executive” and possess a blend of strong leadership, operational expertise, and industry knowledge tailored to business-to-business distribution. They will have an authentic and genuine leadership style characterized by integrity and transparency.

SKILLS

The Vice President of Operations will oversee daily operations across multiple locations, ensuring adherence to best practices in warehouse management, order fulfillment, and delivery services.

Learn the business, people, and their roles. Foster a positive culture aligned with the company’s mission and values.
Uphold the company’s reputation for 24/7/365 service and customized supply solutions, addressing client needs promptly and effectively.
Contribute to the development and execution of long-term business strategies, expansion initiatives, and new service offerings to support strong company growth.
Work closely with sales, finance, and executive leadership to align operational goals with broader business objectives.
Improve processes by identifying and implementing strategies to optimize operational efficiency, adherence to standard operating procedures, space utilization, cost reduction, and enhancing customer satisfaction.
Build and maintain strong relationships with customers and vendors, ensuring the company provides unique service and value.
Take ownership and swiftly communicate solutions without hesitation.
Develop and manage operational budgets, resource allocation, and performance metrics to achieve financial and service targets.
Oversee the management of IT projects focused on hardware and systems upgrades, advanced technology, and automation to increase efficiency.
Collaborate with the purchasing manager to create efficiencies and high-level improvements to ensure fast and precise order fulfillment.
Ensure all operations comply with industry standards, safety regulations, and company policies.
Represent the company in national, state, and local organizations while participating in community service and professional development activities.

Leadership and Management:

Lead, mentor, and develop the team, fostering a culture of accountability, continuous improvement, and superior customer service.
Oversee managers of warehouse management, IT, purchasing, office management, and human resources.
Hold the team accountable to established standard operating procedures while encouraging innovation.

BACKGROUND EXPERIENCE

Extensive experience in operations management, ideally within electrical distribution or related industries such as utilities, HVAC, or plumbing.
Proven track record of leading cross-functional teams and managing multiple locations or distribution centers.
Strong leadership skills to mentor and inspire teams, fostering a culture of accountability, continuous improvement, and superior service.
Strong communication and problem-solving skills.
Commitment to business ethics.
Proven track record in process optimization, team development, and cross-functional collaboration.
Experience with technology-driven process improvements and supply chain innovations.
Must be opportunity-focused, proactive, and nimble.
A “roll-up-your-sleeves approach” and a sense of humor.

Education:

Bachelor’s degree in business administration, operations, or a related field (advanced degree preferred)

If you have these qualifications and are looking for a challenging career, please submit your Resume using the button below.

Todd Hohauser

CEO & Lead Consultant

Kate Scott

Director, Executive Recruitment