RHH202324

General Manager

Marine Industries

THE COMPANY

Since 1987, our client has been serving customers with the highest level of professionalism and customer experience. Located on the east coast of the country, they have a rich history providing award-winning products and services to meet the needs of their customer’s recreational desires. Their humble nature and strategic manufacturing partnerships have earned them life-long relationships. Recognized as one of the top performers in their industry, selling only the highest quality products, they have earned a Five Star Dealer Certification. They stand ready to match every customer with the right product, at the best price; to service and maintain their investment in the best condition.

THE OPPORTUNITY

Our client is looking for an experienced General Manager that will play a key role integrating growth strategies to create a best-in-class system. The General Managers responsibilities will be broad and include oversight of all daily operations of seven (7) locations with multiple sales verticals including: retail, marina/slip rental and service.  The GM will directly manage sales, financial oversight including planning and budgeting, human resources, and service. The desired candidate will plan, execute, and coordinate the business to deliver results and grow. The General Manager must be dedicated to developing people and be comfortable working in a nontraditional, fast-paced environment. Self-motivated and independent, this individual will be expected to set up operational policies and procedures, set tactical direction and structure for a multi-location organization. Candidate must be extremely hands-on and possess the ability to integrate cross functional teams, leveraging established performance and strengthening team integration.

This position reports to the Board of Directors and will have 8 functional areas reporting directly

JOB DEFINITION

The GM will mentor and coach the existing team to keep the integrity of the current culture intact but will thoughtfully assess the current team and the organizational structure to optimize the overall business. The new GM will create a documented strategic plan to set the course of tactical objectives, set clear expectations, manage processes and procedures to ensure accountability through a workable performance management system. Help individuals set goals and assure the team is accomplishing their individual goals. This individual must have a strong work ethic with exceptional organizational skills. It is essential that the GM builds trust within the team while keeping high performing departments performing at existing and growth levels. GM must be innovative to create new opportunities and sustainability along with implementing best practices.

SKILLS

This position will be responsible for running a broad scope of responsibilities for seven (7) multi-location regions. This is a customer focused culture that takes pride in exceeding their customers’ expectations by delivering practical solutions and supreme service.

  • Establishes and implements short and long-range departmental goals, objectives and policies.
  • Lead, manage and mentor the sales force; establish metrics, guidelines and performance metrics for all employees at the headquarters and remote locations.
  • Provide guidance, tactical and strategic direction to the sales team, sales training and development of the team.
  • Drive a positive and cohesive culture. Recruit, mentor, evaluate and motivate all employees to ensure an effective service-oriented team environment is maintained. Build morale and celebrate wins.
  • Help to strengthen the core business, identify further growth opportunities and help to develop and leverage existing locations.
  • Ability to leverage technology, be innovative and develop a best practice for useability and ease of access.
  • Plans, directs and manages daily operations; ensuring the development and implementation of efficient processes and departmental training to meet current and future business requirements.
  • Ability to create Key Performance Indicators (KPI’s) that maintain and maximize the overall effectiveness of the total company. Identify growth opportunities.
  • Ensure all department heads are fully informed of operational objectives and ensure accountability for the achievement of results throughout the company. Conducts regular meetings with department heads to ensure that priorities are clear, and coordination is good. Comfortable giving presentations.
  • Inspire growth and accountability for satellite locations.
  • Solve problems with a logical and systematic approach.

 

 

Leadership and Management:

  • Impeccable integrity and ethics.
  • Respectful of others and respected by peers. Honest, direct, dependable, authentic and trustworthy.
  • Strategic partner to ownership on key planning issues and make recommendations on important business decisions. Identifies risk and opportunity and initiates prompt corrective action when necessary to ensure successful delivery of business plans.
  • Act in a supervisory capacity with responsibilities including recruitment and development of staff; planning, assigning and directing workflow; analyzing performance; motivating and encouraging employees; addressing issues and complaints.
  • Able to build relationships and trust with a wide range of individuals.
  • Proven ability to influence with an approachable style that inspires confidence and empowerment.

BACKGROUND EXPERIENCE

  • Seven (7) years of senior management experience involving full P&L, balance sheet, capital structures and growth responsibilities.
  • Sales experience a plus.
  • Experience in the boating and/or marine industry preferred but not required.
  • Travel requirement: Domestic & international travel to annual industry events as well as visits to retail locations.
  • Proven track record as General Manager and/or leading operations.
  • Passionate and high energy with laser focus on execution and results.
  • Active listener; Committed to personal growth and development for self and others.
  • Low ego; strong emotional intelligence.
  • Successful experience with financial management.
  • Detail oriented with strong strategic leadership and project management skills.
  • Must know how and when to delegate tasks.
  • Strong analytical, communication and organizational skills.
  • Proven creative problem-solving skills with a drive to create “solutions.”
  • Highly focused, organized, analytical thinker who initiates, as opposed to reacts.
  • Proven ability to manage a fast paced and entrepreneurial environment.

 

Education:

  • Bachelor’s Degree in business, finance or management required. MBA highly preferred.
If you have these qualifications and are looking for a challenging career, please submit your Resume using the button below.
Todd Hohauser
CEO & Lead Consultant
Jodi Ellis
Director, Executive Recruitment
SUBMIT RESUME
Career Opportunities

Opportunities

We do not advertise all career opportunities publicly. Upload your resume and it will be incorporated into our proprietary database for upcoming positions.

SUBMIT YOUR RESUME

5600 New King Drive, Ste. 355
Troy, MI USA 48098
Phone: 248-641-1400

Linkedin

SITE LINKS

OUR SERVICES

OUR ADVANTAGE

COMPLIANCE

© 2024 Harvey Hohauser & Associates. All Rights Reserved.