This position will lead and manage the internal operations departments by setting clear objectives, defining ideal processes/standards and aligning the team to be accountable to the overall daily through-put.

• Manage and monitor job responsibilities of the internal operations departments and teams; i.e. Equipment/Facilities Manager, Carpentry Manager, Water Mitigation Manager and Contents Manager.
• Develop comprehensive procedures for reporting, information flow and management, business processes and organizational planning to be presented and review with the President and Ownership.
• Create Key Performance Indicators (KPI’s) for the businesses operations that maintain and maximize the overall effectiveness of the total operation.
• Create and institute an inventory and materials management process and system that organizes and optimizes how material, resources and equipment are currently managed.
• Communicate with each Departmental Manager to verify and monitor the progress on each job/task to effectively ensure all projects are completed on schedule and within budget expectations.
• Proactively work with Departmental Managers to identify projects that are underperforming and implement corrective measures to resolve issues.
• Teach, train and coach Department Managers who are placing staff, scheduling equipment, and determining when to ramp up or scale down projects, jobs and tasks.
• Define and manage a production and project schedule and verify and monitor the progress on each project.
• Collaborate with the Leadership Team to develop long term strategy and implement processes to help achieve it.
• Responsible for the Safety and Risk Management; continuous improvement and development according to or better than best practices.
• Ensure day-to-day operations are conducted in compliance with safety, regulatory and legal requirements, and company policies.
• Oversee production and results, continually seeking opportunities for improved efficiency and streamlined processes.
• Direct the development of processes and procedures to construct projects safely and effectively.
• Develop and present the organization’s project, capital, and operating expense budgets for all construction functions.
• Identify cost reduction opportunities for analysis and implementation.
• Lead analysis of construction cost performance against budget.
• Identify, develop, and build relationships with 3rd party service providers and specialized subcontractors.
• Must be able to clearly communicate job expectations as well as plan, monitor, appraise, and review job performance while enforcing policies and procedures.

Leadership and Management:
The Director of Operations will be unflappable in this growing entrepreneurial environment. Possessing a firm but fair and honest diplomatic approach, this individual will help create a culture based on respect and empowerment and will lead and manage a team resulting in accountability. A clear and open communicator effective at interacting with people at all levels of the organization, this person will lead by example with a humble roll up your sleeves demeanor. The Director of Operations will contribute to the growth of the company by developing and maintaining professional and cooperative customer and employee relationships by setting the tone and reflecting a positive and engaging culture. This will be accomplished by effectively leading others and having a full and complete understanding of all company policies, procedures, and best practices.